Yes. Tickets issued online will be selected from the best available seats at the time of booking. Our online ticket office is connected real-time to our box office ticketing system.
When booking in person or via the phone you will automatically be offered best available unless you have a specific seating request.
The Centre's online booking service covers all events in The Playhouse, Canberra Theatre and The Courtyard Studio. Canberra Ticketing can also book other venues in the ACT such the Belconnen Community Theatre, Tilley's Devine Cafe and The Great Hall at Old Parliament House.
Tiered seating begins from row C in the Canberra Theatre and The Playhouse. Sightlines are unrestricted in both these locations.
Unfortunately you cannot exchage or upgrade you ticket over the internet. Exchange policies vary per performance, please check the event information or contact the Box Office for details of individual performances. For productions which allow exchanges, we ask that all exchanges be made in person at Canberra Ticketing. All exchanges must be finalised at least 24 hours prior to the ticketed performance and will incur a $2.20 per ticket administrative fee.
To ensure wheelchair accessible seating allocation, please contact our Box Office to discuss your seating requirements in person. Alternatively, you may complete and forward our Accessible Seating Form and one of our staff will contact you as soon as possible.
Yes, you certainly can! For whatever amount you would desire to spend
Unless otherwise stated a child is aged 1-15 years. For details check event information or contact the Canberra Theatre Centre, Box Office.
Infants under 12 months of age are permitted without a ticket provided that they do not occupy a seat.
Yes, you can book a subscription online, click here to purchase a package.
General admission means that seats are not allocated. We recommended that you arrive half an hour prior to the performance to select your seat.
Canberra Theatre Centre provides online ticket sales via the Payment Card Industry (PCI) approved ticketing software enta, secured using SSL certificates and digital encryption - an Internet standard in securing online transactions. You can verify that you are using a secure connection; most browsers should display a secure lock symbol and allow you to view the certificate (ours has been issued by Geotrust - Equifax Secure Certificate Authority). All data passed during the secure connection is encrypted and transferred with no chance of it being intercepted and used for any purpose other than the transaction you intend. Your credit card details are never transferred or stored in a manner that is visible as 'clear text' - they are always encrypted and treated in a way that meets or exceeds the Payment Card Industry (PCI) security requirements.
For the best security you should make sure your browser has been upgraded to the most current version and verify the certificate before submitting any sensitive information.
Yes. The concessions applicable for individual performances vary - see the event information for available concessions in the show you wish to see. Some concession types will not be available online, such as groups and family tickets, however these may be booked over the phone or in person.
Concession prices are at the discretion of the Promoter. Check the information on the show you wish to purchase to find out if they have differing ticket prices.
No, payment must be made in order to secure a ticket.
Transaction fees apply to all bookings made online, over the phone or in person at the Box Office. This is a per transaction fee, not a per ticket fee, that will be applied at the end of your purchase.
Generally all tickets are the same price throughout the venue, however this is at the discretion of the promoter. Check the information on the show you wish to purchase for to find out if they have differing ticket prices.
Canberra Ticketing is located in Civic Square on London Circuit. Standard hours are 9am to 5pm Monday through Friday and 10am - 2pm on Saturdays. Canberra Ticketing will also be open one hour prior to performance start times at the Canberra Theatre Centre and a minimum of 30 minutes for all other venues. Contact Canberra Ticketing or see the Ticket Collection page for details on ticket collection for outside venues.
If you have misplaced your tickets, or they have been stolen, please contact Canberra Ticketing. Duplicate tickets will be issued, but only 30 minutes before performance commencement, and upon presentation of identification. For performances not taking place at the Canberra Theatre or The Playhouse duplicate tickets will be provided at the door of the respective theatre on the night.
It is recommended that you pick up your ticket at least half an hour before the show is due to start.
At the Canberra Theatre Centre, The Box Office is open up until half an hour after performance commencement. If you are later than this the Front of House Concierge will have your tickets. Other venues will have similar arrangements. Be aware that many shows observe a lockout on latecomers and you may not be admitted until a suitable break in the performance, or even the second act.
You will require standard identification to collect your tickets (i.e. driver's license, credit card) as well as proof of any concessions you have claimed.
Online:24 hours / 7 days a week
Find out more on how to book your tickets.
By phone:(02) 6275 2700
9:00am to 5:00pm Monday – Friday and
10:00am to 2:00pm Saturday.
In person:Visit the Canberra Theatre Centre Box Office
Civic Square, London Circuit, Canberra
9:00am to 5:00pm Monday to Friday and
10:00am to 2:00pm Saturday
